Flavio Fisicaro

About

IT and systems engineer based in Vienna with 5 years across identity & access management, device management, and IT automation — most recently as JumpCloud architect for a fast-scaling fintech. I like owning systems end to end: standing up SSO and MDM, automating the employee lifecycle, and writing the tooling that keeps infrastructure running itself. Outside of work I design and self-host production software and a home-lab stack I run like a small company.

Selected work

• FreeCloud

  In development

  Open-source identity & device-management platform — a single pane over SSO and MDM, built on Keycloak & FleetDM (Go + Next.js).

• Nook

  Visit ↗

  Self-hosted team communication platform with real-time voice and video over WebRTC.

• Flikt

  Visit ↗

  Cross-platform screen-capture tool — a native desktop app plus a sync backend.

• CoffeeLedger

  Visit ↗

  Offline-first coffee-tracking web app built on Firebase, installable as a PWA.

• Subtitle automation

  GitHub ↗

  Maintained open-source fork adding AI-assisted subtitle translation and security hardening.

• Home infrastructure

  A self-hosted stack of 25+ services behind a zero-trust edge, with automated backups and monitoring.

Experience

• Technical Support Engineer — Ketryx

  Jan 2026 – present · Vienna
  • Led the IT setup of a new 50-person office and the rollout of Rippling as the identity & device-management platform.
  • Built onboarding/offboarding automation and a Jira-based request workflow supporting a 130-person company.

• Business IT Engineer / JumpCloud architect — Bitpanda

  Oct 2021 – Dec 2025 · Vienna
  • Architected and administered JumpCloud as the company IdP, partnering with Security on access & device management.
  • Onboarded 200+ employees and consolidated Windows imaging/provisioning across a fast-scaling fintech.

• Electrical, Electronic & Communications Engineering — Istituto Savoia Catania

  2018

Skills

Identity & Access

JumpCloud · Google Workspace · Cloud Identity · SSO · Rippling

Cloud & Infrastructure

GCP · AWS · Docker · Linux

Automation & Development

Python · Bash / PowerShell · Go · TypeScript

Endpoint / MDM

macOS · Windows · Linux

Languages

English · Italian · German